FREQUENTLY ASKED QUESTIONS

Things you may like to know before we begin ….

Do I need to tidy up before you come? 

Not at all! Please don’t tidy — it’s actually really helpful for me to see your space as it really is.

That way, I can understand how you use it day to day and find systems that genuinely work for you.

No judgment, ever — just kind, practical support. 

 

Will you make me throw things away? 

Absolutely not.

This is your home and your choice — I’ll simply help you make confident, comfortable decisions.

If something matters to you, it stays. My role is to guide, not pressure.

 

How long does a session last?

Each session typically lasts around 3 to 4 hours, which gives us enough time to make visible progress without feeling rushed.

We’ll work at your pace, taking breaks whenever needed. Longer or repeat sessions can be arranged if you’d like to tackle bigger projects.

 

What happens during a session?

We’ll start with a quick chat about the area we’re focusing on and how you’d like it to feel.

Then we’ll sort through your belongings together — keeping what you love, need, and use, and deciding what to let go of.

Once we’ve decluttered, I’ll help you reorganise everything into clear, simple systems that make sense for your home.

 

Can I be involved, or do you work alone?

That’s entirely up to you.

Some clients love working side-by-side with me, while others prefer me to take the lead.

Either way, I’ll always check in with you throughout the process to make sure you’re happy and comfortable.

 

What areas do you cover? 

I’m based in Portishead and cover both local and the whole of Bristol and surrounding areas. If your’re a little further afield, please just ask - I’m always happy to see what’s possible.

 

Do you take items away for donation?

I can help you sort and bag up donations, and where possible, I’ll take a small numbers of items to charity shops for you after the session.

Larger loads can be arranged via donation collections or local recycling centres - I’ll guide you through every step.

 

What shall I have ready for our first session?

Just yourself, and a willingness to start and If you can, have a few bags or boxes ready to aid sorting..

Wear something comfy and don’t worry about cleaning up - that’s what I’m here for!

 

I feel embarrassed about the amount of clutter I have - should I be?

Never!!! So many people feel this way, and I promise you, you’re not alone. 

I’ve worked in homes of every shape and size, and my only goal is to help you feel better about yours,

Your home tells your story - I’m just here to help it feel a little lighter.

 

How do I get started? 

Simply get in touch to book your free chat.

We’ll talk about what’s feeling overwhelming and what kind of calm you’d love to create. 

From there, we’ll plan a session that feels right for you - no pressure, no judgement, just understanding.

 

 

📧 Email: jennifer.pulham@higgledytoharmony.co.uk

 

✨Let’s take your first step from clutter to calm✨

 

 


 

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