Privacy Policy

Last updated: 11/02/2026

Higgledy to Harmony provides home decluttering and organising services in the UK.

Email: jenniferpulham@higgledytoharmony.co.uk

What We Collect

We may collect:

Name
Email address
Phone number
Address (for in-home services)
Messages or enquiry details
Website usage data via analytics

How We Use Information

We use information to:

Respond to enquiries
Book and provide services
Send invoices/payment details
Communicate about appointments
Improve our website/services
Keep basic records

Payments

Payments are made via bank transfer.

We do not store your banking details.

Analytics & Cookies

Our website uses IONOS analytics to understand how visitors use the site. This may include pages visited and general location data.

You can disable cookies in your browser settings.

Sharing Data

We do not sell personal data.

We only share information when necessary with trusted providers (e.g., hosting or accounting).

Data Security

We take reasonable steps to protect personal data.

Data Retention

We only keep data as long as necessary for business or legal reasons.

Your Rights

Under UK GDPR, you can:

Access your data
Correct inaccurate data
Request deletion
Object to use
You can also complain to the ICO.

Updates

This policy may be updated occasionally.

TERMS & CONDITIONS

Last updated: 11/02/2026

Services

Higgledy to Harmony provides decluttering and organising services agreed in advance with clients.

Bookings

Bookings are confirmed by mutual agreement.

We may reschedule if necessary.

Cancellations

Please give 24 hours’ notice.

Late cancellations may incur a fee of 50%

Payments

Payment via bank transfer
Terms agreed before session
Late payments may affect future bookings

Client Responsibility

Clients decide what to keep, donate, or discard.

We will never remove items without permission.

Donations & Disposal

We are not responsible for items once donated or disposed of.

Liability

We are not liable for:

Pre-existing damage
Normal wear and tear
Minor accidental damage

Safety

We may end a session if we feel unsafe or experience inappropriate behaviour.

Changes

These terms may be updated.

CONFIDENTIALITY PROMISE

We understand that decluttering is personal.

All client information, home details, and situations remain confidential.

We never share client stories or photos without permission.